Three kinds of help, all of it educational. I read agreements closely, trace bills back to their source, and write installation problems up plainly.
Leases, loans, and power purchase agreements each carry a different set of obligations, and that difference rarely comes up during the sale. I read from the first page to the last so nothing stays buried in a paragraph you were never asked to look at.
The most common surprise is two bills arriving where you expected one. I put the utility statement beside the solar payment, and that usually explains the gap in minutes, showing whether it traces back to output, to the rate structure, or to the agreement itself.
Roof damage, missing permits, and systems that never switched on all get harder to raise as time passes. I organize your notes into one clear summary you can hand to an installer, a lender, a warranty provider, or anyone else who needs the full picture.
Panels, inverter, workmanship, and roof often sit with different parties for different lengths of time. I sort out which promise belongs to whom before you go and raise any claim.
Keep your contract, the estimate you were shown, permit paperwork, the inspection sign off, and your message history. Roof photos count too. The fuller your file, the more I can do with it.
Some matters belong with the installer, some with the lender or agreement holder, and some with a consumer protection office. I point you at the right door so you waste no effort on the wrong one.
Send across what happened plus any documents still sitting in the folder
Each page gets checked closely, right down to the smallest conditions
Hear a plain summary of the choices sitting in front of you today
You move ahead holding notes you can keep and come back to later on
