How information shared through this site is collected, used, and protected. Last updated July 2026.
SolarRebateExperts does not sell, rent, or trade your personal information to third parties for marketing purposes.
Information is collected when a form on this site is completed, an account is created, or a message is sent through the contact details published here. That information is provided voluntarily and is limited to what is needed to respond usefully.
Submitted information is used to answer the question that was asked, to maintain an account where one has been created, and to keep records of the correspondence connected to a request. It is also used to improve how this site works and to meet legal obligations where they apply.
Information is not used to build advertising profiles, and it is not passed to unrelated companies so they can market their own products.
Where consent has been given during signup, account and inquiry related messages may be sent by SMS or phone. These can include activity updates, saved case details, request confirmations, and reminders connected to a solar support inquiry. Separate consent covers promotional messages about agreement review, billing clarity, installation concerns, and warranty guidance.
Consent is never a condition of receiving help. Replying STOP to any message ends further texts, and replying HELP returns support information. Message frequency may vary and standard message and data rates may apply.
This site uses a small number of cookies and similar technologies to keep pages working correctly and to understand which pages are visited most. These do not identify a visitor by name.
Most browsers allow cookies to be blocked or deleted through their settings. Blocking them may cause parts of the site to behave differently.
Personal information is shared only in the limited circumstances set out below, and never for the marketing purposes of an unrelated company.
Information is kept only for as long as it is needed to handle a request, maintain an account, or satisfy a legal or record keeping obligation. Once it is no longer needed it is deleted or rendered anonymous.
Reasonable administrative and technical safeguards are used to protect information against loss, misuse, and unauthorised access. No method of transmission or storage can be guaranteed completely secure, so sensitive documents should be shared thoughtfully.
A request can be made at any time to access, correct, or delete the personal information held, or to withdraw a consent that was previously given. Requests are handled within the time allowed by applicable law.
This site is intended for adults. It is not directed at children, and information is not knowingly collected from anyone under the age of eighteen. Where such information is identified it is deleted.
Some pages may link to resources operated by others, such as a utility, an installer, or a consumer protection office. Those sites follow their own privacy practices, and this policy does not extend to them.
This policy may be updated from time to time so it continues to reflect how the site operates. The revision date shown in the page description above indicates when the current version took effect. Continued use of the site after an update means the revised policy applies.
Questions about this policy, or a request connected to personal information, can be sent using the details below.
